Privacy Policy

1. Overview

THE POMPA HAUS & LOUNGE LLC (“THE POMPA HAUS & LOUNGE”, “we”, “us”, and “our”) respects your privacy and is committed to protecting it through compliance with this Privacy Policy. This Privacy Policy describes how we collect and use your Personal Information when you visit our website at https://pompahaus.com or use our services.

Please read this Privacy Policy to understand our policies and practices regarding your Personal Information and how we will handle it. If you do not agree with our policies and practices, do not use our platform. By accessing or using the platform, you agree and consent to this Privacy Policy.

THE POMPA HAUS & LOUNGE may change this Privacy Policy at any time at its discretion. Your continued use of the platform after we make changes is deemed to be acceptance of and consent to those changes.

2. The Types of Information We Collect and How We Collect It

We may collect two types of information from you when you visit our platform: Personal Information and Non-Personal Information.

• "Personal Information" refers to data by which you may be personally identified, such as name, email address, employer, job title, and telephone number.
• "Non-Personal Information" means data that is about you, but does not identify you specifically, such as browser type, viewing pages, and traffic data.

We collect Information:

• Directly from you: When you subscribe to a newsletter, request a booking, tour a suite, or contact us.
• From third parties: Partners, suppliers, advertising networks, and event hosts.
• Automatically: Through cookies, pixel tags, and server log files as you navigate through our platform.

3. How We Use Personal Information

We use Personal Information that we collect about you or that you provide to us for the following purposes:

• Functionality & Booking: To schedule appointments, reserve rental spaces, process booking requests, and deliver platform functionality.
• Customer Support & Operations: To respond to inquiries, confirm bookings, communicate security updates, and conduct internal business administration.
• Communication & Marketing: To send newsletters, event updates, and promotional communications in accordance with your communication preferences.
• Security & Compliance: To monitor and prevent crime or fraud, protect our legal rights, and fulfill contractual obligations.

4. How We Protect Your Information

We implement administrative, technical, and organizational security measures to protect your Personal Information against risks such as loss, destruction, and unauthorized access, alteration, or disclosure. However, no data transmission or storage system can be guaranteed to be 100% secure.

5. When We Share Your Information

We do not sell your Personal Information for monetary compensation. We may share information as follows:

• With Service Providers: Vendors and suppliers who assist with hosting, booking systems, analytics, and customer service.
• For Advertising & Marketing: Partners who help deliver relevant communications in accordance with your preferences.
• Legal & Regulatory: When required by law, subpoena, or to protect the physical safety of any person or our legal rights.
• SMS & Text Messaging Consent: We do NOT share your phone number or text messaging opt-in consent with third parties or affiliates for marketing purposes.

6. Information From Children

Our services are not intended for children under 16 years of age. We do not knowingly collect, use, or disclose Personal Information from children under 16.

7. Your Rights & Choices

Depending on your location, you may have rights under applicable state or international data protection laws (such as the CCPA/CPRA, CPA, or GDPR) to request access to, correction of, or deletion of your Personal Information.

To exercise your privacy rights or opt out of marketing communications, please contact us at updates@mg.pompahaus.com.

8. How to Contact Us

If you have questions, comments, or requests regarding this Privacy Policy or our privacy practices, please reach out to us at:

THE POMPA HAUS & LOUNGE LLC
910 Fairmont Pkwy, Pasadena, TX 77504
Email: updates@mg.pompahaus.com
Phone: 832-877-0091
Phone: 832-281-5684